1. What are the most significant challenges you see in implementing a patient-first strategy in healthcare settings?
Fast changes in technology and organizational culture

2. What does the theme “Transforming Healthcare: Patients First, Every Step of the Way” mean to you?
Patient is the centre and the priority in each step during healthcare transformation

3. Can you share any innovative practices or technologies that have significantly improved patient experience in your organization?
Automation of patient delight system.

4. What opportunities do you see for healthcare providers in Iraq to advance patient experience and engagement?
Adopting Patient experience standards and guidelines

5. How can healthcare systems ensure that they remain adaptable and responsive to patients’ evolving needs?
Patient and Family Advisory committee with healthcare leaders.

6. What key messages or takeaways do you hope to convey to the attendees at the Patient Experience Summit – Iraq?
Empower patient.
Healthcare should transform to be person centred care.