Overview
Patient & Staff Experience Summit
In today’s rapidly evolving healthcare landscape, the transformative shift toward healthcare consumerism underscores the growing importance of both patient and staff experiences.
Patients now expect personalized, transparent, and responsive care, viewing themselves as empowered consumers. Simultaneously, healthcare staff seek supportive, engaging, and fulfilling work environments. Studies in 2024 have shown that 85% of patients prioritize experience when choosing a healthcare provider, and organizations with high employee engagement see a 20% increase in patient satisfaction scores. Recognizing this, we are excited to bring together healthcare leaders, innovators, and practitioners for the Patient and Staff Experience Summit.
Join us on February 12 & 13, 2025, in the beautiful city of Los Angeles, CA, for the event dedicated to advancing patient and staff experiences in healthcare.
The Patient and Staff Experience Summit is your gateway to cutting-edge insights, innovative strategies, and invaluable networking opportunities.
About the Organizer
Business and Industry Insights (BII), formerly known as BII World, has been organizing healthcare events across the globe. With events like multiple editions of Patient Experience Excellence Congress, International Patient Experience Symposium, Patient Experience and Engagement Summit and other Patient Experience Summit in Middle East, Asia and Africa, BII World has successfully created a niche identity and brand for organizing Patient centric events globally, in partnership and support of governing bodies and regional Ministries.
Why will PX Leaders Gather in LA?
Unlock the pulse of patient and staff experience transformation and innovation in LA, with an unmatched convergence for industry leaders, igniting collaboration, and shaping the future.
- Holistic Focus on Experience
- Innovative and Practical Insights
- Expert-led Discussion and panels
- Networking Opportunities
- solution showcase
Want to Exhibit at This Summit?
Showcase your brand, launch your latest products and win business at the ultimate platform for innovation & healthcare.
Premium exhibit slots closes soon and are available on first-come-first-serve basis.
Central Themes
Perfect Examples of Translating Intention to Action
Showcasing success stories that offer a 360-degree perspective on excelling the art of patient and staff centered experiences
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Achieving Excellence in Human Experience in Healthcare through Synergy Between Staff and Patient Experiences
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Elevating Staff and Patient Experiences: Innovative Approaches with Latest Technology and Data-driven Insights
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Continuity of Care, Bridging the Care Gap: Home Care Innovations, Integrated Care Experiences, Rehabilitation and Post-Discharge Support
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Value-Based Healthcare: Aligning Outcomes with Experience
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Enhancing Staff Experiences through Strategic Human Resource Initiatives
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Leveraging Diversity, Equity, and Inclusion (DEI) for Better Experiences
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Future Trends in Healthcare Experiences:Preparing for the Future of Care
Event Speakers and Panelists
Get ready to be inspired!
We at Patient & Staff Experience Summit are assembling an incredible lineup of industry leaders. From healthcare pioneers to patient advocates, these experts will share their insights, strategies, and best practices.
Want to join the conversation? Become a speaker and contribute your valuable perspective.
Past Event Sponsors & Partners
This in-person event will gather healthcare professionals, policy makers, healthcare decision makers, educators, thought leaders, who are pushing for pioneering the latest digital health solutions and strategies enabling a better future for patient experience and staff experience.
Who attends the patient & staff experience summit?
Highlights of the past PX Events
